Your Questions, Answered

The only entrance available for the event space and courtyard is the front door which faces towards Mound City Bank.  This door can be reached from the sidewalk coming up Rountree Avenue or the driveway off Bayley Avenue.  We cannot allow entrance into the spaces from any other entry point besides the front door.

City street parking is available on the surrounding streets as well as the public spaces on Rountree Avenue.  Our neighbors at Mound City Bank have generously extended the usage of their parking lots during their non-business hours (after 5 PM on weekdays or anytime of scheduled events on the weekends).   Guest drop off/pick up using our driveway off of Bayley Avenue is possible with advance notice.

Click the link to an event on our website but if that doesn’t work, drop us a note at theparloratrountree@gmail.com and we’ll get you registered right away!

Since we are not a retail establishment, we cannot accept walk-ins for public events.  All attendees must be pre-registered.

All telephone and e-mail inquiries will be responded to within 48 hours.  Please be aware any telephone inquiries will go straight to voicemail where you can leave your name and message.

From the very beginning, our deepest hope has been to open the doors of the Rountree House and make it a welcoming space for the broader community. This endeavor has been built not on investors or windfalls, but on steady dedication — full workdays (yes, we have full time careers) followed by evenings spent planning, preparing, and dreaming up The Parlor’s gatherings.

Our pricing reflects a commitment to sustainability and stewardship. Each event must thoughtfully cover not only the visible elements — food, beverages, materials, and supplies — but also the quieter, often unseen costs that allow the experience to feel seamless and special. Time spent preparing and restoring the space, cleaning and resetting, increased utilities, preservation of the historic home, and the natural wear that comes with opening our doors — all of these are carefully considered.

Our intention is never excess, but longevity. We are working to ensure that The Parlor can remain a beautiful, accessible gathering place for years to come.

And if certain ticketed events fall outside your current budget, please don’t be discouraged. We are delighted to collaborate with several community organizations who will host gatherings in this space at little to no charge. We encourage you to keep an eye on the calendar — there will always be opportunities to gather with us.

Pricing for public events is intended to be straightforward and all inclusive.  The price you see for any publicly offered event is inclusive of tax and gratuity. 

At the time of registering for any public event you will be asked to provide credit card details to hold your reservation.  Credit cards are not charged at the time of registration.  Payment is collected onsite at each event where you may opt to pay with cash, check or credit card.  Payments made with credit cards will incur an additional 5% transaction fee.

Publicly ticketed events will each have a listed capacity based on the space requirements for that specific event.  Once the capacity is reached, you will not be able to register online and will instead be invited to add your name to the waitlist. 

If you’ve already registered for a publicly ticketed event and need to cancel- please do so in writing to theparloratrountree@gmail.com.  Cancellations received 48+ hours in advance of each event will not be charged and are considered fully refundable (48+ hours gives us enough time to attempt to resell your space).  Cancellations made with less than 48 hours notice will be charged 100% of the ticketed cost to the credit card used at registration.